Cancellation and Refund Policy

Cancellation Policy for Wellnesza Online Consultation Service

We understand that plans can change, and we aim to accommodate your needs while maintaining a smooth operation for all our clients.

1. Cancellation Notice:

   • Cancellations must be made at least 24 hours prior to your scheduled consultation time.

2. Refund Policy:

   • If a cancellation is made within the specified time frame, a refund will be issued.
   • Please note that all refunds are subject to a 3% administration fee to cover transaction processing costs.

3. Late Cancellations and No-Shows:

   • Cancellations made less than 24 hours before the appointment or failure to attend the consultation will not be eligible for a refund.

4. How to Cancel:

   • To cancel your appointment, please contact us via email at [your email address] or through our booking platform.

Thank you for your understanding and cooperation. If you have any questions or concerns, feel free to reach out to us. wellnesza@outlook.com